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“I just wanted to take the opportunity to thank you and the team for arranging such a superb trip to Tanzania for us.
The whole trip flowed exceptionally well and the accommodation was spot on in terms of location and quality. It is no easy feat second guessing the likes and needs of a party of three (with one elderly mother in tow) but I felt that you and the team truly got the balance just right.
I am also extremely grateful for your swift and helpful follow up with the mishap over the balloon trip. Often a tour company is nowhere to be seen once you have paid over the money and I was truly impressed with your desire to help us resolve the issue with Lemala in such a satisfactory way.
We are very much looking forward to going back for the balloon trip and tying that into a trip to Rwanda and hopefully Lake Nakuru (assuming it hasn't dried out by then!) and I will be in touch shortly in this regard.”
“Dear Tracey and Alan,
Sorry for the long delay in getting back to you, but after our return my daugther arrived and we have been so busy with one thing or another.
We had a WONDERFUL, INCREDIBLE trip and I just want to thank you again for arranging it. I did not want to leave Chobe even though the river was high and the animals didn't need to come down their to drink but we managed to see so much. The hotel was fabulous and the staff so lovely and friendly. Vic Falls, well that is just unreal and we had a super time there too.”